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We’ve been able to attain a high level of incident management maturity with ServiceDesk Plus in a very short amount of time. Automated workflows, best practices out of the box, hassle-free communication, and high user satisfaction have helped us to achieve a world-class help desk solution at TPS.
ServiceDesk Plus is PinkVERIFY™ certified by Pink Elephant for seven ITSM processes: IT Asset Management, Change Management, Configuration Management, Incident Management, Problem Management, Release and Deployment Management, and Request Management.